Yes. During the festive season, we offer complimentary holiday gift boxes and gift messages for orders over $240. Each order is elegantly presented in our signature Parfums de Marly packaging.

For orders over $240, a complimentary Parfums de Marly card is automatically added to your cart, allowing you to include a personal message with your gift.

Holiday purchases are subject to the same return policy as regular orders.

We accept returns of products purchased through our official website within 28 days of delivery, provided they are unused and sealed in their original packaging.

Please note that Discovery Sets and engraved items are non-returnable and non-exchangeable.

All complimentary gifts (excluding 1.5 ml samples) must be included in the return.

Return shipping costs are at the customer’s expense. To initiate a return, please contact our Customer Care team.

Our Customer Care team will be available Monday to Friday, 9 AM – 6 PM (local time).

For urgent inquiries, you may still reach us by email at customerservice@parfums-de-marly.com, and we will respond as soon as possible.

Discover our seasonal gift sets and exclusive limited editions available only during the holiday period.

Explore them on our Holiday Collection page.

We are the official online store for Parfums de Marly. We guarantee the authenticity of our products. Additionally, we offer free shipping and two complimentary samples on all orders.

The only way to guarantee the authenticity of your Parfums de Marly fragrance is, if the product was purchased on our website, in one of our boutiques, or at any of our authorized retailers.

A fragrance should reflect your personality, mood, and the occasion.

Consider whether you prefer floral, fruity, woody, or amber notes, and choose a scent that complements your lifestyle.

Please contact our Customer Care team at this email address customerservice@parfums-de-marly.com and our Customer Care team will be happy to assist you with personalized recommendations.

The best place to store your fragrance is in a dark and cool place, away from humidity, sunlight, and high temperature.

There is no strict expiration date for perfume, unlike cosmetic products, but rather an optimal period of use.

The recommended usage period is 3 years, depending on storage conditions.

Keep your fragrance in a cool, dark place, away from humidity, sunlight, and high temperatures.

After purchasing a Discovery Set, you’ll receive a promo code equal to the value of the set.

This code can be used toward any full-size fragrance (75ml, 125ml, or 200ml) within 45 days and will be sent by email once your order ships.

To use your coupon code, enter it in the space provided at checkout, then apply it. The code is redeemable on full-size fragrance purchases only and is valid for 45 days from the date of issue.

Elevate your gifting experience with Parfums de Marly’s exclusive gift boxes.

All gifting options are available with the purchase of a full-size fragrance.

All Parfums de Marly fragrances are proudly made in France.

While our fragrances contain some of the purest natural ingredients, extracted with unique expertise, some of the ingredients used are synthetic.

This diversity allows our perfumers great creative freedom. Synthetic ingredients are as safe as natural ingredients, and are essential for recreating certain notes or faceting a fragrance.

The best place to store your fragrance is in a dark and cool place, away from humidity, sunlight, and high temperature.

The list of ingredients is indicated on the packaging of our products and listed on our official website. You can find the list of ingredients on each product page by clicking "ingredients." If you have any questions, please contact our Customer Care team at this email address customerservice@parfums-de-marly.com.

If you have experienced an adverse event after using one of our products, please
complete the cosmetovigilance form
and send it to cosmetovigilance@lncparfums.com

Be assured that all provided data is confidential and will be processed as soon as possible.

Every order placed on our official website includes two complimentary samples. You may also explore our Discovery Sets to experience a curated selection of our fragrances.

We do not send or sell samples separately but you can discover Parfums de Marly with the Masculine or Feminine Discovery Sets  that are 100% redeemable on your next purchase of any full size fragrance (75 ml, 125 ml and 200 ml) and you can select 2 complementary samples.

We also invite you to visit our boutiques or any of our authorized retailers to test our fragrances.

We currently deliver to the following countries:

Austria, Belgium, Bulgaria, Canada, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Monaco, Netherlands, Norway, Poland, Portugal, Romania, Saudi Arabia, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Arab Emirates, United Kingdom, United States, and Vatican City.

Orders are shipped via our trusted carriers (UPS, DHL, or local partners depending on the destination).

Once your order is placed, you will receive an email confirmation. Once your parcel is shipped you will receive an e-mail with your tracking information.

Estimated delivery times:

• France : delivery time is 2 to 4 working days with Colissimo.

• Europe : delivery time is 3 to 6 working days with DHL.

• United Kingdom : delivery time is 3 to 6 working days with Royal Mail.

• United States : delivery time is 2 working days via FedEx, or overnight shipping for $30.

• Canada : delivery time is 3 to 6 working days with FedEx.

Delivery estimates apply to orders placed before 12:00 PM.

We accept PayPal, Visa, Mastercard, American Express, and Apple Pay.

Payments are securely processed via PayPal and Stripe.

We invite our customers to thorouhly check any information related to their order as it cannot be modified once the order is confirmed.

If necessary, our customer care team would be pleased to assist you through our contact form.

Once your order is shipped, you’ll receive an email with tracking information. You can also log into your account to view the status of your order.

No. Customs fees and VAT are already included in our prices.

We can only accept the return of Parfums de Marly products purchased through our official website within 28 days after the delivery date, provided they are not used and sealed in their original packaging.

The order must be returned in its entirety including complimentary gifts (excluding the 1.5ml samples). Discovery Sets cannot be returned or exchanged.

The return shipping costs will be at the expense of the customer.

To initiate a return, kindly contact us on our contact form and our Customer Care team will be pleased to assist you.

*Please note: Engraved items are not eligible for exchange or return.

We can only accept the exchange of Parfums de Marly products purchased through our official website parfums-de-marly.com within 28 days after the delivery date, provided they are not used and in their original packaging. Discovery Sets cannot be returned or exchanged. The return shipping costs will be at the expense of the customer.

The order must be returned in its entirety including complimentary gifts (excluding the 1.5ml samples).

Discovery Sets cannot be returned or exchanged.

Please note that orders from Bulgaria are not eligible for return, exchange or refunds.

For any exchange request, kindly contact us on contact form and our Customer Care team will be pleased to assist you.

Creating an account allows you to:

• Track your online purchases and view order history, invoices, and addresses.
  
• Manage your personal information.
  
• Access personalized services.
  
• Access and manage your wishlist.

You can complete a purchase as a guest or using an existing account. Creating an account is optional and can be done at any time.

Go to the “Account” area in the website menu and click “Create One”. Fill in the required information and validate. A confirmation email will be sent to your email address.

Click “My Account” → “Forgot Password?” and enter your email to receive instructions to reset your password.

Log in to your account and consult the “My Orders” page to view your purchase history.

By subscribing, you will be among the first to hear about new products, events, and news from Parfums de Marly.

Provide your email in the newsletter subscription field at the bottom of the website or during account creation.

Click the unsubscribe link at the bottom of any newsletter email to stop receiving updates.

The Perfumed Court is Parfums de Marly’s exclusive program, offering members unique benefits such as early access to new launches, invitations to special events, and personalized services.

Learn more and join via our Perfumed Court page.

Or alternatively, you can sign up by clicking the "Join the perfumed court" section on the website menu.